You are currently browsing the Fixya Blog weblog archives for the year 2007.

Guaranteed Solution

The Web2.0 philosophy (AKA User Generated Content) which FixYa is based upon is no doubt a noble one. With over 1,000,000 visitors and 10’s of thousands of solutions provided each month it also seems to be working quite well.

But sometimes one finds himself in a need for an immediate response and wants to ensure his problem gets the highest priority and most qualified expert‘s attention.

That’s why we invented “Guaranteed Solution plan“. From now on when you post your new problem you can choose to make it “top priority” and get a solution “Guaranteed!“

Continue Reading »

So what’s the best way to find a solution? (Part 2: Browse The Site)

I like using search tools, I really do. But sometimes when I don’t know the exact term to use I prefer browsing through the site. Due to the huge amount of products in FixYa‘s catalogue browsing the site might seem a difficult task but it’s really easy and intuitive.

Here’s an example of how to use it:

Let’s say your xbox stopped working and is showing 3 red lights (aka red rings of death) and you want to find a solution.

Continue Reading »

FixYa has been Tagged

Tags have taken over the internet and it was just a matter of time before FixYa joins the party.

Tags help organize and classify information in a flexible manner based on associations.

From now on when you enter a thread, you will be able to see related tags allowing you to continue your search for solutions by a single click on related term.

Continue Reading »

New Feature – Find a Solution

Sometimes the best solutions for a certain probem can be found in different products, even across different brands.

That’s why we’ve just launched the new solution finder tool simply called “Find a solution“. “Find a solution” allows you to look for help by typing keywords related to your problem.

Our enhanced search algorithm will try to locate the most relevant threads in our database, presenting you with a list of Questions and Answers, a short preview and the Brand and product this thread was originally asked for.

Continue Reading »

So what’s the best way to find a solution? (Part 1: search navigation)

Thanks to our growing popularity, FixYa now stores a huge database of technical questions and answers. This increases the chances of finding a solution for your problem in prior posts.
The best way to find those tips is by using FixYa’s search tool.

Here’s an example:

Let’s say you are into music and you’ve purchased a Sandisk Sansa M230 player which suddenly turns off right after you turn it on.

Sounds frustrating huh?! No worries, you are about to enjoy your music again in just a few minutes.

Continue Reading »