Featured Experts

Problems solved… FAST!

emissionwiz vetteOne of FixYa’s top Experts recently crossed a couple of major milestones- June marked the end of emissionwiz’s monumental first year at FixYa. Then, in mid-July, emissionwiz became the second Expert ever to post a mind-blowing 10,000 solutions. That’s an average of around 25 solutions a day, every single day, for over a year. He has earned more Brand Badges than any other Expert, with expertise in 35 different brands. emissionwiz has also assisted well over 300 customers in Live Chats, which represents a huge amount of time devoted to assisting people in need.

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Speeding to the Top

Kens Bus 0329D 015If you don’t know the username Molson02536, you haven’t been paying attention to FixYa’s homepage. Molson02536 hit the scene in a big way, posting 1242 solutions since debuting in April. He quickly rose to be featured on the Top Expert module on the front page, and has stayed there ever since. Molson02536 has obviously been storing up knowledge and experience for years, but where did it all come from?

Molson02536 hails from Ontario, Canada. He learned his specialty by being around cars all his life, and working in both speed shops and machine shops. The Chevy, Dodge, Ford, GMC, Oldsmobile, Pontiac, and Toyota Brand Badges he’s earned are testaments to his skill and versatility when it comes to the care and maintenance of all things automotive.

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The Core of an Apple Expert

mneilsen2084Meet mneilsen2084, i.e. Melissa, one of FixYa’s newest Experts. Melissa has only just finished her first month on FixYa, yet she has already chalked up an impressive 271 solutions and has even earned her Apple Brand Badge. But it comes as no surprise that Melissa is a true Guru regarding all things Apple, since she was actually trained by the company when she worked for them. In fact, it is her experience working for Apple that got her interested in computer-based technology and started on the path to becoming the stellar Expert she is today.

Melissa’s time at Apple didn’t just get her interested in computing, it moved her to make some major life decisions- like majoring in Computer Networking at college in Boise, Idaho. As she puts it “I realized within the first two months [of working at Apple] that I needed to make a career out of being tech savvy.” She’s obviously making a hobby out of being tech savvy too, helping hundreds of people on FixYa and earning an amazing 89.4% average rating.

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Pro Bono Advice from a True Pro

K&J_1smBecause he’s not a “Lounge Lizard” and rarely answers Premium Questions, Joed911 can be easy to overlook. That is, he’s easy to overlook for those who don’t need help with their printers (or computers, computer accessories, PDAs, routers, and wireless adapters). For those who have come to FixYa because they do need assistance with one of those products, Joed911 is their knight in shining armor, a beacon of hope, and an unmistakable presence on the site.

Joed911 has been on FixYa for just about eight months now. In that time he has assisted an amazing 1764 users and has earned Brand Badges from HP, Acer, Apple, Belkin, Canon, Compaq, Dell, Kodak, Lexmark, Linksys, Toshiba, and Brother. It’s no surprise that Joed911 is a professional technician. What is surprising is that this business owner gives away the vast majority of his advice for free.

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FixYa Needs a New Expert Rank- Jedi

SolutionGuy smSolutionGuy signed up as an Expert in July of 2007. He was active through the end of 2007, but visited FixYa infrequently in 2008. In 2009 he’s come back in a big way, and we couldn’t be happier. SolutionGuy’s work is, in a word, dazzling. As a long-time technician and master of many trades, he knows exactly what his assistance is worth. Yet he gives it away every day, free of charge. As he puts it, “I realized that I was actually helping people. People like me (when I was almost destitute) barely paying the bills and living on peanut butter and bread. I wanted to help.”

SolutionGuy is able to give assistance in a variety of fields thanks to the wide range of vocations in his past. He has worked as a Journeyman Electrician, hydraulic system tech (in the Air Force), pipefitter, millwright, and an EPA-licensed air conditioner repairman. These fields may seem unrelated, but for SolutionGuy, they all flowed into one another quite naturally.

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