Information & Tips

Key Notes from Apple’s Keynote Address

Apple’s new Macbook Pro with a retina display. This image won’t do it justice.

Apple’s Worldwide Developer’s Conference kicked off today with four major announcements from the company regarding their upcoming product lines.

The conference, held in San Francisco, California, was primarily expected to provide more details into the new Macbook Pro. For months there have been rumors that the new laptop would have the retina display. Yes, that retina display, the same one that earned rave reviews upon the release of the New iPad earlier this year.

Apple confirmed today that the new Macbook Pro would have it.

The full run down of information from Apple is as follows:

  • Macbook Pro with retina display, full flash storage, and radically thin and light design [More Info]
  • Macbook Air with faster graphics, faster storage, and latest Intel core processors [More Info]
  • OS X Mountain Lion, the brand new operating system from Apple, will be released in July as a download from the App Store [More Info]
  • iOS 6 which will include an all new Maps app, a smarter Siri, and numerous other features [More Info]

It was a big day for the company and one that understandably got their rabid userbase extremely excited for what is to come.

However, it should be noted that some of Apple’s previous releases have undergone media scrutiny in the past due to their lack of reliability. The new iPad’s “Heat Gate” controversy, which began when Consumer Reports stated that the new iPad could reach uncomfortable temperatures if used for too long, turned heads even if it didn’t turn down sales.

And who can forget “Antennagate” following the release of the iPhone 4, where consumers far and wide reported dropped calls when the phone was held by the receiver. Apple eventually corrected the issue, but not before taking a beating in the press.

Nonetheless, we’re extremely excited for the release of these new gadgets and operating systems.

And you can be absolutely certain that FixYa’s Experts are excited to get their hands on them as well.

iPad 2 vs. Kindle Fire: New Report From FixYa Reveals Top Consumer Issues For Each Device

San Mateo, CA– It is well documented how the iPad 2 and Kindle Fire stack up when it comes to features and pricing, but today FixYa, the leading product Q&A destination on the Internet, sheds light on the top consumer issues on each device.   The findings, which are included in the FixYa Tablet Index, are based on tens of thousands of issues for each product.

The top Kindle Fire Issues are as follows:

  • One-Click Shopping Security: Amazon has made online shopping a breeze, with the Kindle Fire storing your credit card information as well as instituting ‘one-click’ shopping. Although convenient, consumers complain that the lack of password authorization represents a huge security issue, with the possibility of accidental purchases (such as children or touchscreen foul-ups) and greater losses in the case of theft. This is an especially important issue due to the social nature of tablets, which are often being used as family devices. Worse, there is no direct fix for the issue (although Amazon has signaled that they are working on one), aside from password protecting your Wi-Fi connection and device.
  • Wi-Fi Connection Issues: The Kindle Fire’s Wi-Fi has been plagued with significant issues from the start, with numerous FixYa users complaining of faulty connections, getting kicked off in the middle of browsing, and being unable to connect to the Internet at all. Considering the fact that Wi-Fi is the only way users can access the Internet on the Kindle, this problem is a significant one for anyone who wants to spend a lot of time online. Updating Kindle software to the latest version has a 30 percent chance of solving a Wi-Fi related issue.
  • Lack of Parental Settings: A common issue owners have with their Kindle Fire is the lack of parental controls for children safety. Once again, this poses a larger issue due to the social and family nature of tablet devices: children can easily access content that parents don’t want them to see. Setting a Wi-Fi password only solves this problem for web browsing.

Although more reliable overall, the iPad 2 also has some serious issues:

  • Wi-Fi Connection Issues: iPad 2 owners have reported fairly widespread issues with connecting to (and staying connected to) Wi-Fi. Although this is a widespread issue that affects those without a 3G-enabled iPad or those close to their monthly data cap, there are a number of successful fixes. Turning Wi-Fi on and off, renewing the DHCP lease, and resetting the Wi-Fi network settings usually solves the issue.
  • Backlight Bleeding: 15 percent of iPad 2 issues registered are related to display problems, mostly the prominence of splotchy light patches around the edges of the device. This is an eyesore that becomes more noticeable in the dark. Adjusting device screen brightness can alleviate this somewhat, although a full fix is more difficult because it is a hardware issue.

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Five Popular Holiday Gift Problems And Solutions

Many people will be receiving gifts this holiday season as family and friends come together to celebrate all of life’s simple pleasures. But after presents have been unwrapped, holiday ham devoured, and eggnog downed at a feverish pace (don’t drink it all at once!), the grim reality of the holiday season eventually sets in– a lot of products have problems.

That new camera you received from grandma? Faulty lens. That Roku device you gave your kids? Can’t log in. And what about that iPhone 4s you purchased for dear ol’ dad? Low battery life. Problems and problems as far as the eye can see.

Luckily for you, FixYa always has the solution.

Below you will find a list of some of this season’s hottest holiday gifts. But most importantly, you will find the solutions to the biggest problems that these devices are experiencing.

iPhone (All Versions): Battery Life Problem

Apple’s iPhone introduced the world to a new and improved smart phone, but battery life has begun to pay the price. Many owners continue to have issues even after the 5.0.1 OS update for the 4s was released. As two Fixya Experts point out however, the iPhone’s battery life can be drastically improved with just a few easy steps.

By going into settings and turning off location tracking, disabling data fetch/notifications, reducing screen brightness, turning Bluetooth off, and employing over 20 other quick and simple fixes you will see your iPhone battery life increase in no time. The full record of tips and tricks can be found here. Give it a read and make sure your iPhone’s battery lasts as long as it was intended to.

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iPhone Battery Fix is on the Way

iphone battery iconSince the release of the iPhone 4S and iOS 5, complaints about battery life have been spreading like wildfire in Apple’s own forums and across the web. Apple has finally acknowledged the problem and says that software bugs in iOS 5 are to blame.

Now that the problem has been narrowed down to the operating system, Apple has finally come forward with the news that a software update will be coming in a few weeks to address these issues.

This is great news for folks that have been experiencing battery life issues after upgrading to iOS 5.

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BlackBerry’s Black Eye

BlackberryBlackBerry is facing fallout from their biggest outage in years. The trouble started Monday in Europe, Asia, Latin America, and Africa, with RIM citing the failure of a crucial link in their infrastructure, as well as the failure of an attempted backup. As of today, the outage has spread to North America, without explanation from RIM.

This just adds to the challenges being faced by the company. iPhones and Android-based phones are cutting into RIM’s share of the US market and RIM’s US revenue dropped 50% last quarter. If RIM can’t deliver on reliability they face losing even more of their market share to competitors.

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