Consumer: Services & Features

CONTACT:
Dana Oshiro, Marketing Director
P: 650-212-3300
E: dana[at]fixya.com
W: www.fixya.com
Feed:http://blog.fixya.com/consumer/feed/rss

FIXYA’S 9M EXPERTS HELP FAMILIES SAVE DURING ECONOMIC CRISIS
FixYa offers families free around- the- clock and immediate customer support

SAN MATEO, Calif.– At a time of nationwide economic strife, how does one tech start-up manage to continue to thrive? It’s simple. FixYa (fixya.com) saves families money.

From fixing cars, to cameras, to iPhones, FixYa enables techies, tinkerers and hobbyists to reclaim, refurbish and repair their belongings. This online community of 9 million members and visitors share, learn and connect to save items that might otherwise have to be replaced.

FixYa’s 24-hour support network provides more than 1 million tips on 6000 brands of appliances, electronics, computers and automobiles. Members register to organize receipts, extend warranties, access manuals and help others by becoming experts.

FixYa also offers a paid option where community members who require immediate assistance pay a small fee to interact with experts via instant message or telephone. A percentage of the fee is given to the premium assistance expert who best solves a member’s problem. For this reason, many of FixYa’s members are becoming experts in an effort to earn additional income from home.

The public can register for FixYa at fixya.com or they can view more information about the company at blog.fixya.com.

FACTS

  • FixYa offers families a free 24-hour support network
  • Users can connect, share and learn with other community members
  • The site contains more than 1 million tips on everything from toasters to Tivos
  • FixYa contains a vast knowledge base of over 9 million members
  • A unique voting system ensures the most relevant search results
  • Members can register to store files, organize receipts and extend warranties
  • Individuals can earn extra cash by becoming experts and answering premium assistance questions from home. fixya.com/RegisterExS1.aspx

BOILERPLATE
FixYa is a community of 9 million members and visitors who share, learn and connect over tech and consumer support tips. Rather than depending solely on manufacturers for answers, our community shares real world experience and practical advice. From fixing cars, to cameras, to iPhones, FixYans are part of a DIY revolution that helps empower techies, tinkerers and hobbyists across the globe. www.fixya.com

QUOTES
Yaniv Bensadon 2_sml imageCEO: “I started this company with the intent to help families get the advice they need. In a time when so many people are losing so much, I am happy FixYa can help people make ends meet.”

FixYa CEO,Yaniv Bensadon’s Bio

TESTIMONIAL: “I figured, why not save some bucks and just move my husband’s dying PC into a larger case?” Says Monica McWilliams, FixYa user. “FixYa provided the manual for the motherboard that allowed me to get all the wires sorted out and get the machine booted up on the first try!”

PCWORLD: “Your iPod just flat-lined. Don’t panic, and don’t throw it,” says PC World writer, Mark Sullivan. “At FixYa, a team of experts and a large group of users address common tech and gadget breakdowns and how to fix them. You can get help by posting a message on the site or by having a Web chat with one of the experts.”

*Additional Articles:fixya.com/Articles

PORTRAIT OF AN EXPERT

Ekse is a Finnish FixYa Expert specializing in Camcorders, Computer Accessories, Computer Components, Computer Hardware and more. He has given FixYa community members 3656 solutions, and asked 51 questions to other experts. In thanking Ekse for his help, one user said, “I can honestly tell you, last month I was on with Microsoft and HP with live support and none of my experiences have been as effective as today’s with FixYa.com!”

MicrowaveSvc owns a repair business and earns additional income as an expert dedicated to the component-level repair of most brands of microwave oven displays, control panels, and circuit boards. Although he first joined the community in September 2006, he writes, “I have been supporting my family fixing microwaves, displays, control panels and circuit boards for more than 25 years.” With 3276 solutions logged, MicrowaveSvc is an integral member of the FixYa community.

LINKS & RSS FEED
Home Page: fixya.com
Expert Registration: fixya.com/RegisterExS1.aspx?
Warranty Extension: fixya.com/WrnCategories.aspx
Delicious Feed:feeds.delicious.com/v2/rss/fixya.com
Blog Feed: blog.fixya.com/media/feed/rss

IMAGE GALLERY
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