In the next couple of weeks we are going to launch several major changes that will revolutionize the dynamics around how questions are answered and consequently, the reward experts will be earning for their solutions.
These changes are part of our vision and strategy with the new FixYa site to put our users in the center and provide them with a superb experience and value proposition. As part of that vision, we have decided to make it our objective to hit a 100% Answer rate or in other words allow every asker to get a solution to his question in a timely manner.
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FixYa user Kate G. could not figure out why her Singer 2950 sewing machine was stitching only one side a of a buttonhole and not reversing properly to finish the job.
Luckily, FixYa has many many sewing machine related solutions and experts to help solve the most riddling of problems.
In this particular case, FixYa expert Tally Girl not only provided a solution, but also recommended to Kate G the best place to find the user manual for her exact model of sewing machine.
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Since the release of the iPhone 4S and iOS 5, complaints about battery life have been spreading like wildfire in Apple’s own forums and across the web. Apple has finally acknowledged the problem and says that software bugs in iOS 5 are to blame.
Now that the problem has been narrowed down to the operating system, Apple has finally come forward with the news that a software update will be coming in a few weeks to address these issues.
This is great news for folks that have been experiencing battery life issues after upgrading to iOS 5.
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This week’s testimonial comes from the world of microwaves and once again a FixYa expert was able to rescue a kitchen appliance from being tossed to the curb.
FixYa user Tom M. was having problems with his Whirlpool microwave turntable not spinning or heating properly. Tom posted a very detailed explanation of the problem he was having and another FixYa expert knew exactly what to do.
The problem turned out to be a bad upper door switch or a loose door switch mount, which are pretty simple problems to fix, according to expert William M.
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BlackBerry is facing fallout from their biggest outage in years. The trouble started Monday in Europe, Asia, Latin America, and Africa, with RIM citing the failure of a crucial link in their infrastructure, as well as the failure of an attempted backup. As of today, the outage has spread to North America, without explanation from RIM.
This just adds to the challenges being faced by the company. iPhones and Android-based phones are cutting into RIM’s share of the US market and RIM’s US revenue dropped 50% last quarter. If RIM can’t deliver on reliability they face losing even more of their market share to competitors.
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