Announcements

The New Fixya Brand Page

After announcing the new Local Pro Reviews feature earlier this month, we are excited to continue rolling out new pieces that we know will enhance your Fixya experience. This week we want to keep the excitement going by showcasing our new Fixya Manufacturer Brand pages.

A Fixya Brand page is the central hub for all questions, answers and general activity involving a particular brand and their products. It is the place to go if you are seeking any information about a particular brand, such as Sony, or one of their individual products, such as the Sony Playstation 4.

With the new Fixya Brand Page, Manufacturers can now personalize their page with a unique icon and cover photo transforming this page into an extension of their brand. We want this Brand page to become the customer support center for all companies.

 

Along with the customization, anyone can sort through all questions and answers for the brand using our new filter tabs. With these tabs you can separate question threads by the most popular, the most recent, unanswered questions  and recently posted answers. We want you to be able to casually browse through Brand questions or find a specific thread as quickly and easily as possible.

To see some great examples of the new Fixya Brand Pages in action, check out two of our partners pages:

http://www.fixya.com/troubleshoot/dyson

http://www.fixya.com/troubleshoot/hoover

And if you’re a Manufacturer interested in claiming and customizing your own Fixya Brand Page, simply sign up to become a Fixya Pro or look for the “Claim Your Company” link on your Brand Page.

The new Fixya Brand Pages are only the beginning of the many new features we will be rolling out over the next couple months. Be sure to check back here to learn about all the new features as soon as they are released.

 

Introducing: Local Pro Reviews

It’s been awhile since we last updated you on what’s happening with Fixya, but we have a pretty good reason for our silence.

Over the past few months, all of us here at Fixya have been hard at work designing and building several new features and tools that we know will improve your Fixya experience. We are super excited to start rolling out these new features in the coming weeks, so be sure to continually check back here to stay up to date on what’s new.

To kick things off, we want to introduce our first new feature: Local Pro Reviews.

Local Pro Reviews: a new way to show your appreciation

Fixya Users, you love learning how to identify and fix your product problems as much as our Pros love helping you.

Now it’s time to share some of that love back to the Pros. With the new Review system, you can give direct feedback to Local Pros who may have helped you in some way. Whether they have aided you in person, via phone or email, or simply posted the perfect solution to your problem, Local Pro Reviews allows you to show them your gratitude.

And of course if the Pro has not been very helpful, you can let other Fixya users know to tread carefully with that particular Pro’s solutions. A Local Pro’s star-rating will help rank the best and brightest Pros at the top of the Local Directory, making it easier for you to find the best service professional in your area.

To review a Local Pro, simply go to their profile. Right below their Logo and Name, you will see the “Rate this pro” form. Simply select your star rating to get started!

 

Fixya PRO for Local Businesses

Fixya PRO for Local Businesses was developed to give you the ability to easily connect with customers in your area.

Fixya Local Pro

Be seen when locals need you most with simple, targeted, local listings.
30 million visitors come to Fixya looking for answers. While DIY can solve some problems, a professional like you is usually the best option. We display your listing for free to people in your area who need your services.

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Videogame Console Report Released

 

Today we released our newest Fixya Report. It focuses on three of the most popular gaming consoles in the history of electronics– the Microsoft Xbox One, Sony Playstation 4, and Wii U. All three of these consoles have an extensive library of games, impressive core features, and have the ability to push the envelope of home entertainment in unique and exciting ways.

Unfortunately, all of them also have problems that each and every consumer should be aware of.

The purpose of this report is to provide you with greater clarity before purchasing a next-gen console, or provide you with some clear-to-follow troubleshooting instructions if you have already purchased a consoles and are having issues.

Read the full report by clicking here or by copying and pasting the following URL:

http://blog.fixya.com/fixyareport/mar2014/videogame-console-report.html

Let us know what you think about the report by leaving us a comment below!

Fixya Test of Time Sedans Report

Today we announced the release of a new report comparing the number of troubleshooting requests for five lines of classic sedans – pitting them head-to-head with data from over 30 million Fixya users to see which car line is the more reliable, and the top problems for each line.

By looking at the top issues with each car, and taking into account all models from the past ten years, the Fixya Test of Time Report seeks to provide clarity to consumers by highlighting the main problems across these five standout vehicles – giving consumers some insight on which cars might wind up having costly repair bills in the long run.

To see the full Fixya Test of Time Report, please visit: http://blog.fixya.com/fixyareport/feb2014/car-report-sedans-test-of-time.html

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