FixYa Version 3.0 Featured in Tech Crunch
FixYa Version 3.0 is here and gaining significant attention from both the media as well as our Experts.
With a focus on revolutionizing the dynamics around how questions are asked and answered, our new website improves the user experience by rewarding Experts for timely solutions and increasing the excitement of helping people around the world solve their product problems.
New features such as achievements, an addicting point system, newly redesigned home page, and a sleek yet intuitive dashboard will appeal to new and old Experts alike. These features, along with the upcoming release of the FixYa online store and an updated Search function, will continue to give back to the Experts that are the lifeblood of our site.
With over 20 million unique visitors visiting FixYa per month it’s easy to see why we’re excited to unveil these new features. But enough information from us– let’s take a look at what TechCrunch had to say last week when they profiled FixYa Version 3.0:
As the focus for FixYa has been on growth, on creating genuine, user-generated content that isn’t mashed, collected, or aggregated, on leveraging first users and building a network effect. Bensadon says that SEO was a significant driver for early traffic, as users with specific product problems looking for quick answers to lens issues on their Asus v90 would pop over to Google search to test the Web for answers, and FixYas results would often appear towards the top.
But, over the last six months, FixYa has turned its focus from scaling and growth to providing a user experience that is more appealing, that allows users to take advantage of the wealth of data the startups has collected over the last few years on products.
Q&A sites can be really hit-or-miss, but with gamification and a new barometer for consumer product issues, the FixYa experience stands to get a lot better. Customer service for consumer electronics has not been “fixed”, by any means, but the site seems to be finding its legs aggregating all of the questions and solutions for popular products out there, and it’s new face could go along way towards making the customer experience enjoyable.
You can read the full article from Tech Crunch here.