You are currently browsing the Fixya Blog weblog archives for January, 2008.

“Crowdsourcing” the new generation of outsourcing

A message from FixYa’s CEO and Founder Yaniv Ben Saadon:
With the emergence of collaboration and users generated content, more and more internet companies are leveraging that behavior to offer a professional and effective service that previously was offered by conventional outsourcing companies.
While outsourcing companies must carry the cost burden of training and housing their representatives, [...]

New Features: My Work Queue & Additional Information

We’ve just added 2 new working tools for our experts. These features have been requested for quite some time and we hope they will provide a smoother and more convenient working environment.
My Work Queue
This feature will allow experts to go over the various problems and choose the ones they would like to answer later on.
When [...]

Join Our “Official Support Personnel” Plan

Are you a professional support personnel working for one of FixYa’s featured brands?
We would like to offer you to join our company employee experts community. This distinct group of experts are identified as official employees and are given a “Staff” Ribbon.
This Ribbon will be shown on each of the solutions provided by these experts as [...]

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