Guaranteed Solution

The Web2.0 philosophy (AKA User Generated Content) which FixYa is based upon is no doubt a noble one. With over 1,000,000 visitors and 10’s of thousands of solutions provided each month it also seems to be working quite well.

But sometimes one finds himself in a need for an immediate response and wants to ensure his problem gets the highest priority and most qualified expert‘s attention.

That’s why we invented “Guaranteed Solution plan“. From now on when you post your new problem you can choose to make it “top priority” and get a solution “Guaranteed!“

Once you’ve purchased the “Guaranteed Solution Plan” your problem is going to remain in the top of the unsolved problems queue for Top notch experts only and with a strong incentive to get it solved.
When a new solution is offered you will be notified by Email and asked to indicate whether further assistance is required. The question will remain in the queue until you’ve confirmed that the problem is solved.
This is a risk free offer as you can always get a full refund in the event that you were not able to solve your problem.

In the continuous process of improving technical support we see this as a new stage in the evolution of the service. One that will take your experience at FixYa one step further…


  1. Fixer Upper says:

    This sounds like an excellent idea. I believe some people will find it beneficial to pay for a solution in order to receive it fast and from a pro.

    Looking forwards to hear how it goes.


  2. Patrick Michaels says:

    This sort of benefit to those that are time sensitive, and perhaps motivated, is a good addition to the effective chat options.

  3. Heartburn Home Remedy says:

    Not that I’m impressed a lot, but this is more than I expected for when I found a link on Delicious telling that the info is awesome. Thanks.

  4. Benita A Pattillo says:

    Really interesting – always spread your message. Getting excited about an update. For too long now have I had the urge to start my own blog. Guess if I wait any more I will never ever do it. I’ll be sure to add you to my Blogroll. Thanks again!!