Information & Tips

We’ve noticed that many members who shared similar technical problems wish to include their personal story and/or add more info on the issue.
That’s why we came up with “I have the same problem” feature.
We recommend using this to add your side of the story (e.g. how it happened, what were the symptoms add a picture or a video etc.) or let people know how the solution worked for you.
Here’s a nice example of Sansa e250 MP3 Player problem that was solved. As you can see there’s no longer a need to comment in the solution section, just use the “I have the same problem” the same way ea_sports16 (We’re happy for you :-)) did.

When you need to take your gadget to a repair shop, how do you decide which store it’ll be?
Most people I know use YellowPages to locate a nearby store.
The problem is that going by the size of the ad at best tells you who is willing to spend more on advertisement (and probably has to charge more to justify it). It doesn’t really give information on the quality of the service or how reliable is the owner.

This is another place in the post sale experience where FixYa comes in handy.
FixYa’s repair services directory is where you can locate the best Service Providers based upon customers experience.

There’s an interesting post on alternative consumer an environmental blog by Ross Dulmaine.

“Today’s consumer environment is a world where “sustainability” and DIY represent all things positive and discard, dispose, and replace are part of Satan’s vernacular. One huge component of sustainability is merely keeping things running and serviceable. No running to the mega-mall to buy little Trevor a new IPod every time his battery dies or buying a new flat panel TV because your remote doesn’t work. It’s time to get that stuff fixed and operational.”

There has been a lot of fuss during the last year over the reoccurring problems of the Xbox 360 console.
Despite Microsoft‘s continuous denials, unofficial sources claim that almost 30% of the XBOX360 customers have suffered at one stage of a severe system malfunction signaled by 3 Flashing Red Lights.

Long ago Carl26 posted a detailed explanation of how to solve the 3 red lights problem but it was clear for everyone who read it that an immediate action was required by the people at MS offices to compensate the customers.

We’ll the iphone is out and it would seem that the hysteria is only getting worse…

As anticipated, while admiring its unique interface, many find it hard to deal with the avant-garde phone and seek help in order to understand just how to make it work.

Well, iphone help is here! FixYa has been flooded with troubleshooting and support questions about the iPhone and we were delighted to learn that already we have a few iphone experts aboard.