Ask Me!  Ask Me!

If you haven’t had a chance to check it out yet we made some changes over the weekend. In particular we have added the ability to ask an expert directly. While it isn’t limited to just the experts it does come in handy when you are trying to solve a problem.

In my case I was having some trouble with my Nintendo Wii and instantly began searching the usual discussion boards and forums that fellow gamers chat on to see if they had run in to anything similar.

Unfortunately I didn’t have any luck and I turned to FixYa where I would surely find an answer. I have read a lot of helpful solutions and wanted to see if anybody else had the same problem with a wireless connection on their console. After a quick search I found that Figaro 1974 (link: http://www.fixya.com/users/figaro1974)had experienced a similar issue(link: http://www.fixya.com/support/t421450-nintendo_wii), however, they were not working off a wireless router. Kpenguin’s (link:http://www.fixya.com/users/kpenguin) answer was extremely helpful, but since my situation was a little different I wanted to see if he had any other suggestions.

FixYa is a wonderful place for those of you owning a gadget looking for ways to operate it. But FixYa is also a great service for ones with intention of purchasing a new product.
Using the information in the site it’s easy to find how prone the product is to cause problems and what difficulties you may encounter when operating it.

Let’s take Digital cameras as an example.

Who doesn’t need a technically savvy friend? Someone who knows how to get stuff to work and can consult about consumer products.
In a sense FixYa is just about that – you can address thousands of savvy experts from around the world by simply describing your problem and single clicking it to of to the experts desktop.
While it’s nice to get support from a group of experts, it’s even better to have things on a more personal level, which is why we came up with a new (extremely) cool feature called “My Tech Buddy”. This feature allows you to make your favorite expert be your personal tech buddy.

If you find a member which you’d like to add to your tech buddy list, you can do so by simply clicking on the Blue “Add to my buddy” Button in the profile or the Q&A page.

A message from FixYa’s CEO and Founder Yaniv Ben Saadon:

With the emergence of collaboration and users generated content, more and more internet companies are leveraging that behavior to offer a professional and effective service that previously was offered by conventional outsourcing companies.

While outsourcing companies must carry the cost burden of training and housing their representatives, this new breed of companies leverage the wisdom of the crowds into providing cost-efficient and effective independent service. Supply and demand of these markets constantly motivate these independent crowdsourced professionals to exhale, without accumulating overhead costs of their hiring companies. Moreover, these companies act as the independent contractors supply chain while they deliver their prospected business.

We’ve just added 2 new working tools for our experts. These features have been requested for quite some time and we hope they will provide a smoother and more convenient working environment.

My Work Queue
This feature will allow experts to go over the various problems and choose the ones they would like to answer later on.

When you’re ready to answer the questions just go to “Share Your Expertise” and easily find all the problems you’ve tagged.